Frequently asked questions and contact

Ja, maar we hebben liever dat je per pin of telefoon betaalt.

Yes, the museum is easily accessible for people in wheelchairs. Also, one of our tour boats has a wheelchair elevator.

This work was created by artist alaa minawi in 2020. Alaa is a Palestinian-Lebanese artist living in the Netherlands. The work is called "Waiting for it to end" and symbolizes waiting for the end of World War II.

You are not allowed to enter the museum with your dog. Dogs are also not allowed on the whisper boat. In the freely accessible areas in National Park de Biesbosch you may bring your dog (on a leash). The dog is allowed on our terrace.

In our free museum store we sell souvenirs, postcards and books about the Biesbosch.

You can visit the free visitor center for information and leaflets. Our staff will help you as best they can.

Unfortunately no. Our books belong to our collection and we are very careful about it. You may, however, view books or reports. Make an appointment with our curator for this. He is present on Wednesday morning.

Because the parking lot belongs to the municipality and there is no way for them to empty it. On the museum grounds there are trash bins for small waste. You can make use of these.

Yes. To best accommodate everyone, we have a large parking lot out front. Will you please make sure to park neatly in one space?

No, the parking lot belongs to the municipality and it does not allow this.

Yes, we won't let you walk home. Even if you don't visit the museum.

Yes, there is a charging station in the parking lot. You may use this for free.

At the MuseumEiland we have a space next to the parking lot where you can park your bike. Please note, lock it properly! You are responsible for this yourself.

If you join a boat trip, be sure to arrive 15 minutes in advance.

Of course you can - but it would be a shame. You get the museum visit for free with a boat trip. But: of course you can.

No, this is not allowed. Dogs are not welcome on the boat either.